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Customized Networks, Guaranteed Performance

A cloud-based Server And Networks

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About us

Building Networks, Building Trust

At The TAS(Telephone Answering Service) Guy, we specialize in designing, deploying, and maintaining voice and data networks with a focus on tailored solutions for our clients. Our expertise in crafting customized network infrastructures allows us to provide top-notch, reliable services that meet your specific needs. We are committed to ensuring seamless integration, whether through cloud-based or on-premise solutions, with a strong emphasis on security and performance. Our dedicated team is here to support you with proactive monitoring and personalized assistance. We pride ourselves on delivering exceptional service and building lasting relationships with our clients.

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Vendors

Partnered Product Providers

Explore our trusted vendors and technology partners who provide the products and solutions we use. Click on their logos to visit their official websites and learn more about their offerings.

Services

Our Services

We handle projects from start to finish and do not consider the job done until the customer is fully satisfied.
We offer both contract and hourly billing and are available 24/7/365 for emergencies or after-hours work.

Legacy Prism Solutions

• Hosting
• Upgrades (Server 2022)

Prism II Solutions

• Hosting
• Upgrades (Server 2022 or 2025) 

SIP Trunking & Numbers

• SIP trunking, DID numbers, and full setup

Networking & Infrastructure

• Routers — standalone or fully redundant (automatic failover in case of hardware failure)
• Includes VPN, country blocking, and lifetime free SSL (Portal & Secure Delivery)
• Session Border Controllers (SBC) for seamless SIP failover across backup WAN connections
• Wireless backup options for both office and remote agents

SMS / A2P Services

• Toll-free and 10DLC SMS numbers
• Full A2P setup including Brand and Campaign registration with The Campaign Registry (TCR) — we handle the entire process

SSL/TLS Certificate Management

• Creation, renewal, installation, and ongoing monitoring to ensure certificates never expire

Workstation & LAN/WAN Support

• Workstation sales, installation, and support (including systems not purchased from us)
• VPN and agent install/upgrades
• LAN/WAN assistance including routers, switches, cabling, and workstations
• Liaison support with your internet or SIP provider

Genesis Support

• Upgrades for both physical and virtual machines

Advanced SIP Troubleshooting

• One-way audio, no audio, call drops, quality issues, and related SIP problems

VPN Services

• VPN configuration for any router or provider
• VPN as a Service (VPNaaS) — operate your system securely from anywhere with internet access, without needing hardware

Business Continuity & Office Planning

• Disaster recovery and disaster avoidance planning
• Office design including floorplans, power layout, and networking design

Web Services

• Web hosting, design, and email services exclusively for the answering service industry

Expertise

Industry Expertise

At The TAS Guy, we bring specialized knowledge and tailored solutions specifically designed for the answering service industry. Our deep understanding of your unique operational needs enables us to craft and manage voice and data networks that seamlessly support your business functions.
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Specialized Service Solutions

We address the distinct requirements of answering service businesses, from managing high call volumes to ensuring data integrity. Our network solutions are customized to enhance your efficiency, reliability, and scalability.

Proven Track Record

With years of industry experience, we have a proven track record of delivering effective solutions that meet the specific demands of answering service operations. Our expertise ensures your systems are optimized for peak performance and uninterrupted service.

All-Inclusive Support

Our commitment goes beyond initial setup. We provide ongoing support and maintenance to promptly address any issues and keep your systems running smoothly. This proactive approach helps prevent disruptions and ensures consistent service quality.

Innovative Tech Integration

We stay ahead of industry trends by incorporating the latest technologies into our solutions. From advanced communication tools to optimized network performance, we ensure your business benefits from cutting-edge innovations.

Dedicated Expertise

Our team is committed to understanding and addressing the unique challenges of the answering service sector. By partnering with us, you gain access to industry-specific expertise that drives efficiency and supports your business’s growth.

Solutions

Flexible Solutions

At The TAS Guy, we offer versatile hosting options designed to fit seamlessly into your operations. Whether you prefer cloud-based or on-premises solutions, our hosting services are tailored to enhance your business’s efficiency and performance.

Cloud Hosting Solutions

Our cloud hosting provides scalable, flexible, and cost-effective options that can easily integrate with your existing systems. Benefit from enhanced accessibility, reduced infrastructure costs, and the ability to scale as your business grows.

On-Premises Solutions

For those who prefer greater control, our on-premises self hosted solutions offer robust reliability and security within your own infrastructure. We ensure that these systems are tailored to fit seamlessly into your operations, providing a stable and secure environment for your data.

Seamless Integration

Both cloud and on-premises solutions are designed to work harmoniously with your current processes, ensuring minimal disruption and maximum efficiency. Our team is dedicated to providing solutions that fit your unique needs, ensuring smooth and effective integration into your business operations.

Web Hosting

Experience reliable web hosting tailored for telephone answering services, ensuring your site loads swiftly and remains accessible 24/7 with robust uptime guarantees. Our secure environment features constant monitoring, advanced firewalls, and data encryption to protect against threats and maintain compliance.

Email Services

Stay professional with custom email addresses that build trust with every client interaction. Our hosted email includes advanced spam filtering, synchronization across devices, and expert support when you need it. It ensures seamless communication, and scalability to keep operations efficient.

In-house Infrastructure

We Own and Maintain Our Infrastructure

At The TAS Guy, owning and maintaining our own infrastructure ensures unparalleled reliability and security. By managing our systems in-house, we eliminate external dependencies, allowing for greater control and swift adaptability. This approach not only enhances performance but also provides superior security and personalized support, guaranteeing that your network operates seamlessly and securely.
  • Enhanced Reliability
  • Superior Security
  • Greater Flexibility
  • Streamlined Support
  • Consistent Quality
Our in-house infrastructure represents our commitment to providing dependable and secure solutions, giving you peace of mind knowing that your network is in expert hands.
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Top-Notch Tech Support

When you reach out to us, you’re getting support from experienced professionals who know their stuff inside and out.

Experienced Team

Our support team consists of knowledgeable professionals well-versed in the latest technologies .

Prompt Assistance

Whether you need help via phone, remote sessions, or in-person visits, our team is ready to assist you quickly and effectively.

Proactive Analysis

We closely monitor your systems, documenting and analyzing their performance to catch and fix issues before they become problems.

Continuous Support

We don’t just set you up and disappear. We regularly communicate with you to discuss how your systems are doing, offer insights..

Committed to Your Success

Ongoing Support and Insightful Advice

At The TAS Guy, we believe in more than just setting up your systems and walking away. Our commitment to your success includes regular check-ins and proactive communication to ensure your operations run smoothly. We schedule consistent meetings to review your systems’ performance and provide valuable insights tailored to your specific needs. These regular interactions allow us to address any emerging issues promptly and ensure everything is running smoothly.
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Open-Source Firewall Solution

pfSense is a powerful, open-source firewall and router software distribution based on FreeBSD. It is designed to provide enterprise-level security and network management features to businesses of all sizes.

Disclaimer

This website is affiliated with pfSense but is not endorsed by its parent company, (ESF). Any reference to pfSense is for informational purposes only.

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Testmonials

What Clients Say?

Discover how The TAS Guy has made a difference for businesses just like yours. Our clients appreciate the reliability, tailored solutions, and ongoing support that we provide to keep their operations running smoothly.

I have had the opportunity to collaborate with The TAS Guy [Robert Mitchell] as a vendor on numerous TAS-related projects over the past 10 years. His technical expertise in telephony, networking, Windows, and Linux has consistently contributed to the successful execution of our projects, even in highly complex scenarios. Robert is reliable, professional, and always delivers on time. I would confidently recommend him to any organization seeking a dependable technical partner.

Bob Vornberg General Manager and Director of Product Development TELESCAN, A Division of Amtelco

In my 30+ years of running an answering service, I’ve never found anyone more reliable than The TAS Guy. Operating a hybrid system requires expertise across multiple platforms, and Robert delivers every time. Whether it’s basic services like telephony, web/email hosting, or more complex requests—like, ‘Hey, I need something that doesn’t exist’—The TAS Guy makes it happen. I’ve recommended Robert and his team to many colleagues and would gladly recommend them to you. Don’t let the name fool you—The TAS Guy goes far beyond telephone answering services. They’re a true tech partner.

Michael Bloomberg, answerLINK Ohio, LLC The TAS Guy is the Answer – Every Time.

Partnering with The TAS Guy team has been a tremendous relief for me and my staff at LD Communications. They host our entire system at their secure data center, and now I can finally sleep at night knowing everything is safe, stable, and in expert hands. I can travel without worrying about my business or our clients — and that peace of mind is truly priceless. The TAS Guy team’s reliability, technical knowledge, and deep understanding of the answering service industry make them an invaluable partner.

Linda Lafine, LD Communications

Working with Robert from The TAS Guy has been an absolute game-changer for our business. He recently managed our server upgrade and network changes, and the entire process was seamless from start to finish. Robert clearly explained every step, made everything easy to understand, and ensured we were up and running without interruption. He also oversees our email services and continually monitors our systems, giving me complete peace of mind about our technical setup. Robert is incredibly responsive, patient, and thorough — especially helpful for someone like me who isn’t very network savvy. Beyond his technical expertise, Robert stands out for his honesty and transparency about costs and processes. That level of integrity and reliability is rare these days. I truly can’t recommend him highly enough.

Melissa Kieslich Ansir Communications, LLC

I've been working with Robert for years now, and he's fantastic! From setting up my system, phone lines, and network to keeping everything updated and jumping in whenever something weird pops up, he’s always on top of it. He’s incredibly responsive — if there’s ever an emergency, he’s right on it — and he’s a natural problem-solver. One of the things I value most is his attention to backups. His high-availability setup for every part and piece of the system ensures all my data is backed up, secure, and easy to recover, with failover routes in place. It’s not a matter of if equipment will fail, it’s when, and he makes sure I’m protected. This level of proactive care is above and beyond and gives me so much peace of mind. I honestly couldn’t ask for better support. Highly recommend!

Nancy Cardaropoli - Advance Telemessage Service Nancy@atmsi.net, 390 West St Ludlow, 413-493-3600

More Real Customer Testimonials Will be Added Soon

Testmonials

What Clients Say?

Discover how The Tasguy has made a difference for businesses just like yours. Our clients appreciate the reliability, tailored solutions, and ongoing support that we provide to keep their operations running smoothly.

The Tasguy has truly transformed our network operations with their tailored solutions. We've seen a significant reduction in downtime, and our efficiency has greatly improved. Their proactive support means we're always prepared, and any issues are resolved quickly. Partnering with them has been one of our best business decisions. Recommended!

Michael Turner

I have worked with TheTASguy [Robert Mitchell] on various TAS projects for the past 10 years. Robert's knowledge and experience with telephony, networking, Windows and Linux has resulted in many successful implementations in the midst of very challenging requirements. I highly recommend him to any one seeking reliable and excellent technical services.

Bob Vorburg

Working with The Tasguy has been a game-changer for our business. Their deep industry expertise, coupled with responsive support, ensures our systems run flawlessly. The regular check-ins they provide offer valuable insights, helping us stay ahead of any potential issues. Their proactive approach keeps everything on track and running smoothly.

Jessica Luise

Since partnering with The Tasguy, our network reliability has improved significantly. Their dedicated team is always available to assist us whenever needed. Their proactive approach ensures that potential issues are addressed before they become problems. This has brought a new level of stability to our operations. Highly Recommended!

David Miller

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If you’re an answering service and client of The TAS Guy we’ll take care of your hosting, domains, DNS, and professional email, end to end.
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24/7 Support

Support Whenever You Need It:
Need help?

Need assistance? We’re here for you via phone, remote sessions, or even in-person visits if necessary. Our dedicated team ensures fast and effective support to resolve any issues and keep your systems running smoothly.
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24/7 Support

Support Whenever You Need It:
Need help?

Need assistance? We’re here for you via phone, remote sessions, or even in-person visits if necessary. Our dedicated team ensures fast and effective support to resolve any issues and keep your systems running smoothly.
Contact Now